Customer Services & Relations (17)
168 week ago, 7 min read
A list of factors that determine improvement in call centre performance.
213 week ago, 7 min read
Learn how you can leverage data science to improve your customer satisfaction and customer service
234 week ago, 5 min read
Why being customer centric is an attitude and requires the right mindset.
242 week ago, 6 min read
276 week ago, 5 min read
A look at why you should leverage SMS to communicate with your customers.
278 week ago, 7 min read
Practical tips to find the most suitable customer care executive for your business.
280 week ago, 7 min read
324 week ago, 3 min read
343 week ago, 5 min read
We explain customer satisfaction giving 5 reasons why you should think about it.